KIKU LIVE
Real-time Service Intelligence
Real-time AI that listens to every call, detects issues automatically, launches guided support flows, and captures every validated outcome back into Kiku Platform.
Kiku Solutions
Two resolution products. One governed platform underneath.
Kiku Live assists agents during live interactions. Kiku Resolve brings the same governed intelligence into ticket-driven workflows. Both run on Kiku Platform, the enterprise knowledge layer that captures tribal knowledge, validates it with humans, and serves trusted context to any AI workflow.
Kiku Platform
Knowledge Intelligence
Validated Index
Governance + RBAC
Kiku Live
Real-time guidance with outcome capture and knowledge write-back.
Kiku Platform
Governed knowledge layer beneath every Kiku product.
Kiku Resolve
Support teams resolve faster with knowledge-grounded guided flows.
Solutions
Live assistance, ticket resolution, and the platform that makes both trustworthy.
Kiku Live and Kiku Resolve are the product experiences. Kiku Platform is the governed knowledge layer underneath them, connecting enterprise sources, validating knowledge, enforcing access, and turning outcomes into reusable intelligence.
Explore Kiku Live
KIKU PLATFORM
Kiku Platform
The governed enterprise knowledge layer across documentation, conversations, recordings, decisions, tribal knowledge, and system context. Validated, connected, and continuously improving.
KIKU RESOLVE
Kiku Resolve
A knowledge-grounded support experience for internal agents and customer-facing users, designed around dynamic guided flows instead of static article search.
Unified Kiku Platform
The governed knowledge layer powers every Kiku application.
Every product runs directly on top of Kiku Platform. For security- and privacy-sensitive teams operating across complex enterprise environments, that means ontology, ingestion, metadata, RBAC, ABAC, confidence, provenance, and continuous learning all live in one governed knowledge layer instead of fragmenting intelligence across disconnected tools.
CORE
Shared knowledge intelligence
Documents, conversations, recordings, decisions, cases, and system records all feed one continuously improving knowledge layer.
CONTROL
Governed everywhere
RBAC, metadata, provenance, and policy-aware retrieval travel with knowledge wherever it appears: support, sales, operations, self-service, or agent workflows.
COMPOUNDING
Closed-loop learning
Every validated outcome can strengthen the underlying knowledge layer, so each product gets better from real usage.
Integrations
Every conversation surface your organization uses.
Live calls via CTI. Meeting recordings. Case systems. Product issue trackers. Customer context. 100% API coverage.
ServiceNow
Salesforce
NICE CXone
Five9
RingCentral
OneDrive
Google Drive
SharePoint
Confluence
Jira
Need Another Integration?
Request yours
Bring your next system into the stack without ripping anything out.
100% API coverage · Secure token-based auth · No ripping and replacing · Additive graph layer only
Proof session
Show me Kiku
against my real scenarios.
No slides. No stock examples. We tailor the proof session to your environment, your ticket types, and the outcomes your team needs to prove.
No commitment · Response within 4 hours · Proof session around your environment